The user installs a persistent client that allows an administrator to log in and manage the computer on-demand.
Once that connection ends, it cannot be re-established.Īlternatively, users can download a client to establish an unattended session. The session lasts only as long as the connection lasts. Users download the client and establish the support session from a shared URL. An attended session connects the technician to a remote computer for a limited amount of time. Next, create a folder for all computers in the domain by right-clicking Global Host List and selecting Add > Add Folder.ĭameware Remote Support offers two options to connect to computers outside the local network. In the example below, start at the Dameware Server Administration Console. You can add folders to the groups to further organize the contents. These groups can be personal, which are only available to an individual user, or global, which are available to all Dameware Remote Support users. Managing Dameware groups ^ĭameware uses groups to manage collections of computers. These ports are configurable, should you require other port numbers. Setting up the proxy requires modifications to the firewall to allow ports 80, 443, 6129, 6130, 6132, and 6133. The internet proxy facilitates support with clients outside the network. Once the installation is finished, it's time to move on to configuring the internet proxy component. For production environments, I suggest configuring multiple servers and hosting the internet proxy in a DMZ. The installation offers an Express mode, installing all options on a single server. The centralized version of Remote Support is used in this example to support external clients. The standalone installation is sufficient for small deployments or testing but does not support sessions with users outside the network. There is an option for a standalone server installation or a centralized version. No network is too big or too small for the DameWare Mini Remote Control.Installation is a straightforward process.
The Mini Remote Control makes the NT Utilities software suite the ultimate administrative tool for managing Windows based networks. With tons of settings and features, the Mini Remote Control can be customized to fit your network environment. This also does not require any type of Smart Card Middleware, nor does it even require a Smart Card reader installed on the remote machine. Version 5.5 and above of the DameWare Mini Remote Control program is also the only known third-party remote administration tool with the ability to perform an Interactive Smart Card Login as well as Remote Smart Card Authentication, using a Smart Card and PIN from your local machine. It also offers additional options of encrypting all communications between the remote and local machines, taking advantage of today's standards for Encryption, Hashing, and Key Exchange. The Mini Remote Control includes extensive features with regard to security and encryption, including multiple authentication methods primarily designed to use the Operating System's built-in security. This gives administrators the unique ability to remote control any machine on the LAN or WAN (across town, across the country, or even around the world) in a matter of seconds.
The Mini Remote Control program offers quick and easy "on the fly" deployment of its client agent service to remote machines.* Giving an administrator the ability to remotely install the client agent service eliminates the need to physically visit the remote machine to install the software. By simply using Microsoft Windows API calls to interact with the local and remote machines, the Mini Remote Control is considered to be the most lightweight and independent remote control application on the market. Unlike other Remote Control programs, the installation of the Mini Remote Control Client Agent does not replace any existing Operating System files, which also eliminates the need for a reboot of the remote machine when connecting. DameWare Mini Remote Control 7.5.9.0 Portableĭon't be fooled by the name "Mini"! The DameWare Mini Remote Control (DMRC) program is loaded with numerous features to help IT professionals get the most out of remote control connectivity.